With the recent closure of Arizona-based solar installation company Kayo Energy, many customers are left wondering what happens next. As a trusted name in the solar industry, SolarFIX Protect are stepping in to provide ongoing monitoring and maintenance for Kayo Energy’s abandoned customer base. We aim to offer stability and reassurance during this transitional period, ensuring your solar energy system continues to perform at its best.
Kayo Energy’s closure can be attributed to several challenges, including intense market competition, rising supply costs, and evolving regulatory policies. These factors, despite the company’s strong reputation and customer base, led to their decision to cease operations. SolarFIX Protect is committed to helping customers navigate these changes smoothly and efficiently.
How Do I Ensure That My System’s Covered?
- Review Your Paperwork : Start by reviewing your contracts with Kayo Energy and your Finance Provider if applicable. Understanding the terms of your agreement, including warranty details, will help you know your rights and next steps.
- Identify Manufacturers: Your solar system consists of various parts, usually from different manufacturers. Locate any information you can about these manufacturers in your documentation to address any warranty claims directly.
Contact Us: You can reach our Customer Experience Team at SolarFIX Protect for immediate support or to begin the process of having us take over your system’s monitoring to allow for future troubleshooting and diagnosis.
What is SolarFIX Protect?
Maintenance Includes:
5 Year EXTENDED Workmanship Warranty (w/ yearly assessment)
FREE Yearly Solar System Assessment ($295 Value)
– Full System Inspection
– Assessment Report
– 1 Hour of Service
Our technicians have been trained to address minor issues on the spot, while for more complex problems, you’ll receive detailed options and recommendations to ensure your system operates at its best.
Monitoring Includes:
24/7 monitoring
Monthly Monitoring Reports
– Get Alerts! – If anything goes wrong, we will notify you with a game plan!
VIP Priority Service
– Get scheduling priority over non-SolarFIX Protect Member
Perks Includes:
Exclusive 10% Discount ALL products and services we offer
– Potentially saving you thousands!
– Save on Off-Grid AC, System upgrades, Repairs, Battery Backups & more!
Exclusive deals and promotions only for SolarFIX Protect members!
Loyalty Points (+10 points each month of active monitoring)
– Spend points on service calls, cleanings, batteries, generators and more
Steps to Getting Started
- Reach out to Us: Reach out to SolarFIX Protect if your system needs service or would like to sign up for SolarFIX Protect.
- Schedule an Inspection: This will help us understand your system’s current condition and address immediate maintenance needs. Based on our assessment, we will conduct an inspection as needed to . This includes regular inspections, cleanings, and necessary repairs.
- Continuous Support: Our commitment to you includes ongoing support. We are always available to address any concerns or issues that may arise.
Maintaining Your Solar System
Regular maintenance is key to ensuring your solar system’s performance and efficiency. Yearly inspections of inverters, wiring, and other components help prevent potential problems and ensure everything functions correctly. Our advanced monitoring tools will track your system’s performance in real-time, allowing us to detect and resolve issues promptly. Our services also include regular solar panel cleaning. Dirt and debris could otherwise reduce your solar panels’ efficiency, we’ll ensure your panels remain clear and effective.
Financial and Legal Support
We’re here to assist with your finance provider or the original manufacturers of your solar system to address any warranty related issues you may have. If we encounter significant issues that cannot be resolved through standard support channels, consulting with a lawyer who specializes in consumer protection or contract law may be necessary.
Your Partner Moving Forward
While the closure of Kayo is unfortunate, we are dedicated to ensuring your transition is seamless. As your new service provider, you can be confident that your solar investment will continue to pay off, providing clean and sustainable energy for years to come.
SolarFIX Protect is stepping up to support customers abandoned by Kayo’s closure. With our expertise and customer-focused approach, you can trust that your solar energy needs are in good hands. Contact us today to schedule your initial assessment and begin a smooth transition with SolarFIX Protect.
Get Estimate.
Protect your solar investment with SolarFIX Protect! Get peace of mind knowing your system is covered against unexpected issues. Contact us today to learn how we can safeguard your solar energy future!
SOLAR FIX OFFERS SOLAR REPAIR SERVICES IN PHOENIX, AZ
Solar Fix AZ is a group of solar repair technicians that have been in the industry for 10+ years.
We have seen just about every solar inverter, solar panel, or solar racking system out there and have the skills and tools necessary to fix your solar problem professionally and affordably.
We are licensed, bonded, and insured ROC# 323541. We can help with solar system repair, solar panel replacement, solar panel r&r, and solar panel inspections in Phoenix, AZ and surrounding areas.
Get A SolarFIX Protect Quote Today!
Call SolarFIX or click the "Get A Quote" button below.
We look forward to helping you with all your Solar Repair, Removal and Reinstall, Inspection and Installation needs.