Monitoring and Maintenance that Just Makes Sense
Maintenance Includes:
✔ FREE Yearly Solar System Assessment ($295 Value)
– Full System Inspection
– Assessment Report
– 1 Hour of Service
Our technicians have been trained to address minor issues on the spot, while for more complex problems, you’ll receive detailed options and recommendations to ensure your system operates at its best.
Monitoring Includes:
✔ 24/7 monitoring
✔ Monthly Monitoring Reports
– Get Alerts! – If anything goes wrong, we will notify you with a game plan!
✔ VIP Priority Service
– Get scheduling priority over non-SolarFIX Protect Member
Perks Includes:
✔ Exclusive 10% Discount ALL products and services we offer
– Potentially saving you thousands!
– Save on Off-Grid AC, System upgrades, Repairs, Battery Backups & more!
✔ Exclusive deals and promotions only for SolarFIX Protect members!
✔ Loyalty Points (+10 points each month of active monitoring)
– Spend points on service calls, cleanings, batteries, generators and more
$399 set up
(emporia monitoring device/installation)
and:
$29/mo
or
$338/yr (go yearly and save $10)
Customers are responsible for utilizing their available benefits, with no refunds offered for unused services. While Protect Members receive scheduling priority, availability cannot be guaranteed, especially during extreme weather that may affect power, road safety, or communication and hinder service completion. We will make every effort to reschedule and prioritize services for all Protect Members. Cancel any time.
SolarFIX Protect FAQ
Q: What is SolarFIX Protect Monitoring?
SolarFIX Protect Monitoring is a comprehensive service plan designed to keep your solar system operating at its best. It includes:
- 24/7 Monitoring to track your system’s performance and alert you to issues.
- Yearly System Assessments
- Exclusive perks like discounts, loyalty points, and VIP service priority.
Q: How much does SolarFIX Protect Monitoring cost?
The initial setup fee is $399, which includes the Emporia monitoring device and professional installation. Then choose between:
- $29/month or
- $338/year (save $10 with the yearly plan)
Q: What does 24/7 monitoring include?
The monitoring service tracks your solar system’s performance in real-time, generating monthly reports and notifying you immediately if any issues arise. Alerts come with a detailed game plan for resolving problems.
Q: Will I receive monthly monitoring reports automatically?
Yes, monthly monitoring reports are sent to provide a detailed breakdown of your system’s performance.
Q: Do I need to install the Emporia device to use monitoring services?
No, installation of the Emporia device is not required for monitoring services. While the Emporia device is recommended for whole-home monitoring, it is not necessary. If you have an active, compatible inverter, monitoring can be activated immediately.
Q: What does the maintenance package include?
- FREE Yearly Solar System Assessments ($295 value) that include a full system inspection, a detailed report, and one hour of service.
- On-the-spot minor repairs during assessments and recommendations for addressing more complex issues.
Q: Does the $29 monthly fee include system maintenance?
No, the $29 monthly fee covers monitoring, monitoring reports, and VIP service access. The yearly assessment is included as part of the membership but does not extend to additional service calls outside the yearly assessment.
Q: What are the perks of being a SolarFIX Protect Member?
- 10% discount on all products and services, including repairs, upgrades, and off-grid solutions.
- Access to exclusive deals and promotions.
- Earn loyalty points (10 points/month) to spend on cleanings, service calls, batteries, and more.
Q: What is included in the $399 setup fee?
The setup fee includes the Emporia monitoring device and its professional installation in your home. The Emporia device is required for Whole Home Monitoring.
Q: How does the Emporia monitoring device work?
The Emporia device tracks your system’s energy usage in real time, providing insights into system performance and helping optimize energy efficiency.
Q: Can I cancel my membership at any time?
Yes, you can cancel your membership at any time. However, no refunds are provided for unused services or benefits.
Q: Does the yearly membership rate cost more than the monthly rate?
No, the yearly membership saves you $10 compared to paying monthly for 12 months.
Q: What is VIP Priority Service?
VIP members receive scheduling priority for service calls and assessments.
Q: Can I schedule additional inspections outside of the yearly assessment?
Yes, additional assessments can be scheduled for a fee, but you automatically get 10% off.
Q: Will I receive an inspection report the same day as my assessment?
In most cases, inspection reports are provided on the same day. If additional analysis is required, you will be notified of the timeline for receiving your report.
Still have questions? Contact us today to learn more about SolarFIX Protect Monitoring!
Get my SolarFIX Protect Monitoring Today!
Call SolarFIX today or click the "Get A Quote" button below.
We look forward to helping you with all your Service Needs!